Features

DropResponder is a CRM built inside Gmail that allows you to send cold email campaigns, schedule automated follow ups, and keep track of your entire process inside Gmail.

Here are some of the features:

Never let a deal fall through the cracks, ever again.

View your pipeline from within your inbox

Never leave Gmail
All fields, stages, etc are fully customizable - it works for you
Get a view of all of your leads, linked to email threads.

The simplicity of a spreadsheet in your email

No more clunky CRM in a separate window
It’s like a spreadsheet, but on steroids

Quickly find the email conversations for your leads

See what email conversations happened
Links straight through to the conversation

Multiple tabs

Track different campaigns, promotions, and leads
Just like a spreadhseet!

View details of your leads directly alongside emails.

Adding email conversations to your CRM

In the Pigeon sidebar, there are two options:

1 - Create New Entry: Create a new entry (new lead) from this thread.

2 - Add To Existing Entry: Add this thread to an existing entry (existing lead).

1 - How to add a new entry

Under "Create New Entry", you will see a list of all of your collections.
Click the collection you'd like to add it to.

2 - How to add to an existing entry

Pigeon is smart - it will first look through your entries to see if there are any entries to suggest you add to:

If you're looking for something else, you can simply search for it:

Editing all of your CRM data

You can edit all data in your CRM right from the sidebar

How to remove an entry

Click the "Settings" cog wheel.
Click "Remove thread from Pigeon"

(this will remove the Pigeon thread record from that entry, and will not delete the entry itself - you must do that from the CRM)

You can send a follow up sequence in an existing email conversation. These follow ups will send as replies, making your follow ups feel ultra-personalized.

Click the Setttings cog wheel, and select "Send Sequence".

If you have any scheduled follow-ups (from a sequence) you can see them in the sidebar.

You can see exactly when the follow ups are to be sent.
You can expand each one to view the contents
You can delete the follow ups if you'd like (with the trash can).

How to view other email conversations associated

Click the "Expand" icon in the top right of the sidebar

At the bottom of the sidebar, simply click "Add Field"

Email Templates

Video: How to use Pigeon Email Templates (3 mins)

Using your templates

How to access your templates

While composing an email or reply, click the icon for Pigeon Templates.
Click Open templates.
Start typing to search for your template or navigate with the arrow keys.
Press Enter/Return to insert the template.

How to use the keyboard shortcut

While composing an email or reply, press command + semicolon (⌘ + ;) or if you're on a PC, press alt + semicolon (alt + ;).

How to insert variables into email templates

To tackle your emails faster and make them more personalized, our email templates work the same as our sequences, you can insert variables from your CRM, such as {{ first_name }}. Learn more about variables.

How to add a new email template

Click Templates on the left side of Gmail.
Drop down your templates and click "Create a new template"

Adding from an email you just typed out

When you're ready, click Pigeon templates
From the options, select Create Template From Message

How to edit an email template

Click "Templates" on the left side of Gmail.
Select the template you'd like to edit.
Edit right from there.

How to delete an email template

Click "Templates" on the left side of Gmail.
Select the template you'd like to delete.
In the top right, look for the three dots dropdown

Know when your emails were read.

Email tracking

Know when someone read your email
See this right inside the Gmail!

Link click tracking

You can also see when the recipient clicks on links in your emails.
(Optional setting)

Automated follow ups.

Send automated follow ups to existing conversations

Want to send some automated follow ups with someone you’re already talking to?
Pigeon will send these as replies
Watch how easy it is to put an existing conversation into a follow up sequence, inside Gmail :

Configure days between follow ups

Send from multiple emails

Want to send emails from another email address?
Pigeon has access to all of your aliases!
It’s as simple as this

Stay organized with Saved Views

Video: Saved views, sorting, & searching (3 mins)

Use saved views to save cuts of data, such as:

In progress deals
Deals you might lose if you don't contact soon
Anything you'd like!

Creating a saved view

Choose what dimensions you'd like to save (search, sort, and group)
Drop down your saved views
Click "Create New View"

Renaming a saved view

Select the three dots next to your saved view.
Click "Rename View"

Deleting a saved view

Select the three dots next to your saved view.
Click "Delete View"

Quick access to all your data.

Anywhere in Gmail, you can hit the keyboard shortcut "command+k" or "alt+k" (on a PC) and it will pop up the all new Pigeon Helper.

You can:

Search for leads and navigate to them
Navigate to collections
Navigate to saved views
Go to your sequences
Go to your scheduled mails

See it in action:

And here's a video of how it works :)

Pigeon Compose Widget

Sending a new email manually in Gmail and want to add it to Pigeon?

You can now do that right from the compose window.

You can also:

Create a new entry right from the compose menu
Add to an existing entry
Edit all of the details about your entry
Remove the lead from the email (if necessary)

Here's how it works.

Attach files to outreach, sequences, and follow ups

You can attach files to the emails in your sequences.

Here's how you can do it:

Pigeon Email Analytics

Want to see how your emails are performing?

Analyze sent, open, and click rate for all your sequences.

To access it, just hover over the activity icon for any email of any sequence! Here is a GIF of how simple it is: