Email Tracking

Smart fields

What are smart fields?

Smart fields are data that Pigeon will automatically update for you, like lead creation date, or last interaction date.

These help you understand more about your leads and pipeline, and you don't have to do anything to keep them updated.

We currently offer 3 smart fields, with many more to come.

  1. Created at: When the entry was created.
  2. Last Interaction: When the last time you had contact with your entry (sent or received email).
  3. Last Opened: When the last time they opened one of your emails.
  4. First Email: The date of the first email sent or received for this entry.
  5. Last Email: The date of the last email sent or received for this entry.
  6. First Email Sent: The date of the first email sent for this entry.
  7. Last Email Sent: The date of the last email sent for this entry.
  8. First Email Received: The date of the first email received for this entry.
  9. Last Email Received: The date of the last email received for this entry.
  10. Message count: The number of messages (including replies) sent and received for this entry.
  11. Thread count: The number of email threads sent and received for this entry.

How to add a smart field:

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